Privacy Policy
Last updated: March 2026
Information We Collect
We collect information you provide directly: name, email, uploaded documents (itineraries, receipts, card statements), trip details, and payment information. We do not store full credit card numbers.
How We Use Your Information
We use your information to analyze claim eligibility, prepare claim packets, process payments, communicate about your claims, and improve our services.
Document Security
Uploaded documents are encrypted in transit and at rest. Access is restricted to authorized systems and, where applicable, authorized reviewers. We use secure cloud storage with strict access controls.
Data Retention
We retain your documents and claim data for a reasonable period to provide our services. You may request deletion of your data at any time through your account settings.
Third-Party Services
We use third-party services for payment processing, cloud storage, and AI-assisted document analysis. These services have their own privacy policies and security measures.
Your Rights
You have the right to access, correct, or delete your personal data. You may download your data or request account deletion through your account settings or by contacting support.